Wendy K. Smith, ARNP, MN Dousedaicon Medical Group

Languages: English
Accepting New Patients
Education
Institution
Type
Washington State University - Spokane, WA
Medical School
Personal Interests
My three beautiful daughters and my husband of 26 years enjoy traveling together as a family. We have been fortunate to travel the world and look forward to many more adventures together. I also enjoy hiking, kayaking, snowshoeing, spending time at the river and quilting when I have the time.
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.6 out of 5 (141 Ratings, 37 Comments)


100

04/30/2018
Have found Wendy to be knowledgeable, sensitive to my needs, and very professional.
90

04/18/2018
Wendy Smith was excellent and took good care of me but the Group/office is terrible. I tried since Feb. to get in to see anyone even a PA or ARN but could not and my primary care Dr. was not available till in June but I was getting sicker so ended up at Urgent Care and ER. I need a Dr. office that I can be seen in before I keep getting sicker and end up in this situation. [...]
100

03/30/2018
good visit
100

03/28/2018
Always a joy visiting my provider
50

03/21/2018
The nurse [...] was exceptional and very sensitive to my needs and condition which they were looking into. She was very understanding and knowledgeable in her area of expertise. The pharmacist who came in to speak with me about my new prescription that they were going to write out for me was very thorough, understanding to my questions, and respectful.
80

03/21/2018
[...] I saw two people before Wendy came in. the MA had to repeat much of what I did in the "pre-check". Perhaos it did not get typed in. the intern/resident repeated some of this and had difficulty accessing my records. I had formerly been with [...]. while the records came over well over a year ago, it sounds like some are not in my file and some may have been scanned ( but maybe hard to access under Epic?). it got a bit confusing - as you may hear, it feels mostly about the computer and answering [...]'s questions via computer. I realized after the lengthy session that no one actually touched me or examined anything except the initial blood pressure. maybe that is the norm now. everyone very nice. I got my tests results back via email access to my record
100

03/15/2018
Wendy i very sensitive to all of my questions
30

03/14/2018
[...] Ms. Smith attended exclusively to the computer monitor. This was an initial visit to establish care. She did not seem interested in knowing me or my concerns from my perspective-just the computer. No time was given to get to know one another or for her to share her philosophy of care to see if we would be a good match.
50

02/28/2018
I need a care provider that looks at whole body health, treatment of cause of symptoms, and willingness to work with insurance for referrals to outside care. I felt challenged and judged for advocating for my own care and told that I use Google too much. It was insulting. [...]
100

02/21/2018
No issues.
100

02/14/2018
She was very responsive to my medical needs.
90

02/11/2018
I was very impressed when she called me at home to discuss my recent MRI results. It was important that she took the time to reach out personally rather than through the website.
100

02/10/2018
Always good. No complaints on the care I receive.
100

02/08/2018
All Good
100

02/07/2018
Wendy and her team are fantastic!
100

01/17/2018
Wendy is an incredible health provider. She's smart; she's careful. She is never in a hurry -- Wendy is one of my very favorite health-care person. She's terrific
90

01/16/2018
Health care was came very easy. Even though I was sick with the flue.
100

12/24/2017
I have a great care team that's very helpful
100

12/23/2017
Everything was good.
100

12/23/2017
I used to see Wendy when she had her own practice and had to change due to insurance. I am very happy to have found her again. She obviously cares about her patients.
100

12/11/2017
First visit to this p.a. she referred me to her dr saying my case was too complicated. I appreciated that!
100

11/16/2017
Wendy was very upbeat and made you feel very comfortable and at ease.
80

10/27/2017
Wendy was great - [...] she was very helpful -
100

10/26/2017
All good!
90

10/11/2017
great service at all levels, smart, intelligent...top notch care. good job team.
100

10/11/2017
only good experiences
50

10/11/2017
No one asked about my diet or family problems. I am still very stressed, my hair is falling out and I still have equilibrium problems. Because my blood work was within normal range I was okay. I was also dismissed because at my age of 71. [...] I do have years in my life and life in my years. I will be looking for a new provider.
100

10/08/2017
Wendy is a very knowledgeable compassionate practitioner. She is a true asset to the Dousedaicon team.
100

10/03/2017
Wendy listened to my concerns and referred me for tests right away that I had asked about due to my age and concern. I recently turned 50 and I wanted to make sure that I am as healthy as I can be by requesting a colonoscopy and mamogram.
90

09/26/2017
Enjoyed meeting [...], Wendy's assistant. Felt very comfortable discussing my health with her. I feel the same about Wendy.
100

09/21/2017
Very thoughtful and listened well to my questions and concerns.
100

09/21/2017
She is easy and comfortable to speak with and very thoroughly explains everything to me.
80

08/29/2017
I'm pleased with the analytical questions Wendy askes during examinations. she's very thorough
100

08/21/2017
I'm very happy with the health. are I receuved
100

07/10/2017
First time visit to Wendy. Easy to talk to. Listens well. Responsive to my concerns. Recommended by my daughter.
100

06/29/2017
Wendy smith is an amazing doctor. I'm 22, have stomach problems and a heart murmur so I have spent a lot of time in doctors offices/hospitals and she is by far the best! My only complaint about this office is the front desk. not too friendly, I have had to call a couple times about problems with picking up my prescriptions and they put me on hold and hang up. Thank you for my chart so I have a way to get ahold of my doctor.
90

06/25/2017
Went beyond by doing research to help figure out the problem.
 
546 North Jefferson Lane
Spokane, WA 99201
509-227-7070
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