Dousedaicon

Kaitlin G. Bock, ARNP Dousedaicon Medical Group

Languages: English
Specialties:
Accepting New Patients
Education
Institution
Type
Master Of Science In Nursing, Pacific Lutheran University
Medical School
Board Certifications
  • American Academy of Nurse Practitioners, Nurse Practitioner-Family
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.6 out of 5 (157 Ratings, 44 Comments)


100

06/24/2018
I always get great care at this facility. Everyone there is kind and courteous and answer questions in completeness. Great provider and staff.
90

06/19/2018
The only thing I was not happy was that there was miscommunication somewhere that my foot issue was tied to my L&I claim, which is a hand issue.
90

06/11/2018
I had nothing negative occur. I appreciate the efficiency and organized staff.
90

06/10/2018
Kaitlin is awesome.
100

06/05/2018
I am always seen quickly, I am treated very well, they are a class act.
100

06/05/2018
I have seen different providers, many unhelpful and don't seem to care, however, seeing Kaitlin has been amazing! She is informative, takes the time to explain as well as listen and I am thankful for her help!
100

06/05/2018
Excellent service and very knowledgeable - and with a smile :)
90

06/05/2018
I was referred to her for a specific problem that needs to be watched, and so far things are ok.
100

06/05/2018
all medical visits have been taken care of with exceptional personal treatment. truly appreciated. I'm a person with a name and not a number
100

05/29/2018
Kaitlyn is an awesome provider, she truly is a gem for this office. She is kind and always explains medical conditions in a simple way.
100

05/23/2018
She was very kind & caring. Explained things.
100

05/20/2018
Kaitlin is very helpful and good at taking care of all my questions and needs. Very helpful with my insulin pump.
100

05/15/2018
this is the 2nd time seeing Kaitlyn and she is amazing. very understanding and helpful.
90

05/15/2018
all good no bad. Se is always cheerful.
100

05/07/2018
Always shows genuine care, I never feel rushed. Great provider.
90

04/29/2018
very good experiences with all my providers! Dr. Bock and nurse are great all around people medical help.
100

04/24/2018
all went as expected.
100

04/15/2018
my Dr is Dr [...]. I was not able to see him because of his absence. do Katilyn Back took care of me and did a wonderful job of stepping in.
100

04/08/2018
Kaitlin Brock is an outstanding Provider who truly cares about the needs of her patients and well being. Her Assistant, [...] is another outstanding, caring young lady who truly cares about the patients.
100

04/01/2018
I like everyone that I deal with there and I hope I am able to keep them as my Doctors for a long time. It is hard to find a good Doctor that spends time with you and everyone there spends the necessary time that is needed. I Don't feel like I'm herded thrue like cattle there, it is a nice place to be part of.
 

03/27/2018
I'll never come back here again. exceptionally poor customer service and made me infuriated wasting my time providing me with no answers or help.
100

03/22/2018
The provider always takes the time to listen to me.
100

03/05/2018
Nearly like being family with all the staff and Kaitlin Bock is approachable about anything-she's been patient and I'm often told that I'm overbearing.
100

02/21/2018
I always feel my provider has genuine concern over my concerns and listens to what my worries are. A+
100

02/18/2018
I have always had outstanding care from this facility.
100

02/13/2018
My health care provider was very caring and helpful.
100

02/06/2018
Kaitlin Bock is one of the very best members of my health care team.
100

01/17/2018
Kaitlin and [...] are both sensitive, knowledgeable, friendly and caring. I will continue to come here as long as possible.
100

12/17/2017
Bock is a great provider. pleasant, focused, asks the right questions and answers my questions clearly and fully. She keeps a sharp eye on this patient's needs and safety.
100

12/11/2017
I wish I could get this kind of care at my general practitioner. Could not of been better experience at this office.
100

12/10/2017
I can't say enough about how great she was and how her and her staff treated me. Everyone was nice and amazingly helpful! I wish I would've came here sooner. Thank you all so much
 

11/29/2017
I have been told that I need a referral to a rheumatologist. This has not been done. I have been told this referral is needed for about 6 months.
100

11/22/2017
Ms Bock provides excellent speciality care and feedback on what I need to do to stay healthy and on top of my resources for diabetes.
100

11/15/2017
Dr. Bock is a very caring individual and treats one like they are the only patient she is seeing that day. She explains things very thoroughly and makes sure you understand her. She takes all the time that is needed to cover the situation.
100

11/14/2017
This provider is wonderful always listens and attentive to my needs.
100

11/12/2017
Kaitlin Bock has always been very kind and caring during my visits. She listens to my concerns and provides relevant information in a way that is easy for me to understand. She is knowledgeable regarding health issues and resources, and is very comfortable and personable in her communication and office procedures. I appreciate the care, encouragement and level of expertise she has given me in the past, and look forward to continued support and assistance from her with my health issues in the future.
100

11/07/2017
Both Kaitlyn and Dr. [...] are excellent care providers, and I like seeing them.
90

11/01/2017
a lot of communications through "My Chart", very little phone which is great.
100

10/29/2017
Kaitlyn is very good in her field and I am completely happy with her care.
100

10/10/2017
Kaitlyn is the most Amazing provider I have ever had [...] her nurse is caring and understanding. I love the amount of interest they provide and general honestness and kindness they show. I have recommended my mother inlaw to see her and anyone else I know that is diabetic
100

10/08/2017
Your office sent out paperwork for me to get a sonigram of my thyroid, but I had had the left thyroid removed in June and wondered if I still needed the sonigram of it since it was no longer there. I asked your office and they said yes, but when I went to [...] they said what's the point it's gone.
70

09/24/2017
Sometimes hard to get through to leave a message or talk to a nurse..!!
70

09/05/2017
had lab test for TSH . Got results on line that evening. was told by provider she would be in with me in two days since she was out of clinic next day. did not hear from her in that couple days so I sent an email to the office and I received a response from her nurse stating she was out of the office Thursday and the rest of the week and I would hear from her on Monday . Monday came and went and I did not hear from her so I sent another email on Tuesday and finally got a response I believe Wednesday or Thursday from another practitioner . I was anxious to get the results to see if she was going to do the prescription the way she mentioned in the visit because I had to get my other prescription updated as soon as possible. I was somewhat disappointed when I was told she would be in with me a couple different days and I never heard anything .
50

09/05/2017
Kaitlin forgot to order the necessary blood tests and scans that should have been performed before my appointment so we could discuss the results. I feel like she is not very in tune with my needs. she also forgot to call in my prescription to my pharmacy following my appointment as promised. I'm not terribly satisfied with this care provider.
 
2555 Marvin Road Northeast
Lacey, WA 98516
(360) 412-2262
steroid-pharm.com/

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